Our 2017 Caddy's battery ran out on the week-end ant therefore, we had to call our GM warranty Center to have it towed to the Bert Ogden Caddy Service Center in Mission on Monday morning. I spoke to Chyna at the Bert Ogden Service Center and she was on notice that our Caddy was enroute there. Meanwhile our GM Warranty Center called us about 5 times to be sure that our car had been picked ASAP which we really appreciated.
Well, meanwhile, Chyna, made sure that she kept us informed on the progress of our vehicle status throughout the day. Towards the end of the day she told us that our Caddy was almost ready as it was being washed so that we could pick it up. We were so appreciative of the Service Departiment's work, including Monica, receptionist, and of
course Chyna who made it all happen. We can truly say that the Bert Ogden Caddy
Center in Mission do an outstanding job all of the time!
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